How healthcare practitioners have doubled or even tripled patient enquiries
without paid ads
In this essential case study report
1) Why we recommend our clients fix this before spending a single cent on advertising.
2) How practices have more than doubled or even tripled their patient enquiries by doing this
3) The low-cost software that makes it easy - and how to qualify for a free trial. PLUS: Recieve a no-cost - no-obligation personalised roadmap to dominating your local area.
Proven Results
Physiotherapist - PerthThis physiotherapy practise was showing in the Google 3 pack but had received some negative reviews (yes it happens to the best practices if you don't have a reputation management system). Their business was noticeably down as new patients were choosing alternative practices.
Within a few months, we were able to turn that around so that they were able to measure a 371% increase in phone calls to the practice. They now have a great rating and 145 genuine patient reviews (July'20) that attract more new patients to the practice.
"An extra 770 phone calls over the 3 month period compared to the 3 months before we started"
Dentist BrisbaneThis dental practice had been operating for over 30 years in the same location in Brisbane - but wasn't showing up in the first 3 under the map in Google searches. It was practically invisible to people searching for a dentist in the area.
After correctly optimising the listing and automating the patient feedback and review process there was an 852% increase in actions from Google including a 115% increase in phone calls.
"Now we are the number 1 practice with more positive reviews than other practices in the area - and that's driving more new patients"
Being Found - Being Chosen There are two parts to a successful local campaign
1. Being Found. These days for local businesses it's all about showing up in the first 3 under the map in Google local searches. If you are not there you are invisible to a huge percentage of potential new patients. We have a proven track record of landing our clients right where they need to be dominating the Google 3 pack.
2. Being Chosen. Your potential new patients will look at your overall rating and read your reviews. They will look to see how old they are and if you don't have a continual stream of positive feedback from real patients they will likely choose another practice. When you use our automated patient feedback software it's easy to have a constant stream of positive feedback appearing on Google and other important review sites.
AHPRA ComplianceThe national law bans the use of testimonials in advertising.
This is one of the reasons why it's so important to use a reputation management system such as Reviewing You. If you just went out and started asking patients for reviews it likely wouldn't be long before you had a breach of the regulations.
Our system has been set up with compliance in mind, so you don't have issues and importantly it is completely systemised, so you don't run the risk of a staff member inadvertently doing the wrong thing and creating a compliance issue.